Times Health Club Community / Website Support / Web site errors
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Jackie W
Fitness Guru
Posts: 1347

Post History
# Posted: 25 Feb 2008 14:55


CHANGE OF NAME

Times TEam - would it be possible to change the system to allow two changes of name, rather than one? I'd rather not been showing with first and surname. I did try to change it once, but aborted because it insisted on a surname. This seems to have been logged as my permitted one name change, and I cannot now alter. Or is there any way you can make a name change for me?


Emmanuelle Marvy
TimesHealth Regular
Posts: 44

Post History
# Posted: 25 Feb 2008 16:09


Hi Shaun,
I use Firefox as well and the calorie slider works fine. There is a calorie text box next to it for you to input an exact number of calories manually. Does that not work either?


Marion Eley
Fitness Guru
Posts: 234

Post History
# Posted: 25 Feb 2008 18:18


Quoting: ShaunC193
I use Firefox as my browser and the calorie sliders never work


Hi Shaun,

I use Firefox too and the sliders work fine for me. Don't know what the problem is, but it's not a browser issue.


Jo Dothie
TimesHealth Regular
Posts: 41

Post History
# Posted: 28 Feb 2008 15:47


Where have GROUPS gone? When I click on it I get a blank page. Has anyone else got this problem?


Rabid Herbivore
Fitness Guru
Posts: 295

Post History
# Posted: 28 Feb 2008 15:57


Quoting: jodie
Where have GROUPS gone?



You're right - it's blank for me too!!!


Goesona Bit
The Master
Posts: 2558

Post History
# Posted: 28 Feb 2008 16:38


Yep as white as snow - well except for the finger prints on the monitor!


A Mclean
TimesHealth Regular
Posts: 33

Post History
# Posted: 28 Feb 2008 16:54


Hi All - apologies for the groups directory going blank this morning - you can access the groups via http://www.timeshealth.co.uk/groups-all - the navigation issue will be resolved shortly.

Thanks for your patience.

Alasdair


Leclerc vânia maria
TimesHealth Newbie
Posts: 1

Post History
# Posted: 28 Feb 2008 19:30


Hello everybody!
This is my first message and I am anxious to loose 4 kgs...

Thanks for any help!

Vânia


Jackie W
Fitness Guru
Posts: 1347

Post History
# Posted: 29 Feb 2008 18:36


Quoting: jackiewilson
Object errors

Several of us in "50 Plus" group are having problems with sending messages. We key in message to one of our contacts and then click on "send" and it comes back "object error": nothing gets sent and our text is lost. Also get this when using "reply" to a message from our contacts. Doesn't happen every time send messages, but irratingly often. And once it happens, tends to happen three or four times consecutively. Fault appeared about last Thursday or Friday.


No response from Times Team. Is anyone else having this problem? We continue to suffer from this intermittent fault - most annoying because you finish keying your message to contact, click on "send" and it disappears. It's making communication very difficult - so much so, that I feel like setting up a new email account with hotmail or such, and using that to communicate with my buddies in the group. We are trying to support and motivate each other, but end up pulling out our hair!


heather streeter
TimesHealth Newbie
Posts: 2

Post History
# Posted: 1 Mar 2008 20:02


sorry you are having problems sending messages. i am new to this site so cant really advise!!


S tafford
Fitness Guru
Posts: 1338

Post History
# Posted: 3 Mar 2008 11:11


CAN THE HOUR DIFFERENCE PROBLEM PLEASE BE ADDRESSED

I put my stats in for calories and exercise last night - as I like to do this every day - and because it was after 11pm it is logged as today (3rd of March). Can this be recified please as have now missed a day and I cannot enter todays stats. This is a really important feature of the site for myself and many others. Thanks!


Goesona Bit
The Master
Posts: 2558

Post History
# Posted: 3 Mar 2008 13:28


Hey Tafford - I noticed the time difference when I joined 7 weeks ago. It is easier to just change the time zone (under 'about me') - I now live somewhere in the Azores -1GMT!!! Hope this helps.

Emm


Gee wiz
Fitness Guru
Posts: 234

Post History
# Posted: 3 Mar 2008 13:35


Hi Emm & Simone
Ihave just change where i lived as you told us emm -and i now live in paris GMT+1!!!
Wiz


Gee wiz
Fitness Guru
Posts: 234

Post History
# Posted: 3 Mar 2008 13:41


Back to Blighty GMT now??


Gee wiz
Fitness Guru
Posts: 234

Post History
# Posted: 3 Mar 2008 13:44


This is just to prove that GMT &GMT+1 are actually showing the same time !

-you guys that need to know????

So I guess someone needs to change it?timeson line people??


Goesona Bit
The Master
Posts: 2558

Post History
# Posted: 3 Mar 2008 13:57


Well in the meantime how is it in Paris?


Shaun Collier
TimesHealth Newbie
Posts: 8

Post History
# Posted: 3 Mar 2008 17:18


Thanks for your replies, Emmanuelle and Marion. Sorry my reply's so late. I'm at college right now, and - like many colleges - computers use the inferior IE7 as the web browser. Though the sliders work fine here. I'll try at home again when I get back. As for the text box at the side, that's only for setting your own suggested calorie intake, right? I suppose I may have to resort to using IE6 for the sliders at home, if that works. :P


S tafford
Fitness Guru
Posts: 1338

Post History
# Posted: 4 Mar 2008 00:49


Will give the Paris thing a try - thanks Emm and Gee Wiz x


Vanessa Pritchard-Jones
TimesHealth Regular
Posts: 26

Post History
# Posted: 6 Mar 2008 18:12


I don't know if anyone can help but I want to make posts within the group I run without them popping up on the general forum site-How do I do this? Other groups seem to keep their topics within the group -what is happening to ours?
Cheers


Goesona Bit
The Master
Posts: 2558

Post History
# Posted: 8 May 2008 13:32


Hi THC administrators,
Any progress on being able to look at data entered under 'Track' since January? Really would like to know if my hips and waist have gone down.
Looking forward to an answer,
Emm


Fiona C
The Master
Posts: 2639

Post History
# Posted: 8 May 2008 15:05 - Edited by: fionacatriona


... well I may as well add my gripe here too.

When you quote someone else, instead of coming up with their screen name (by which we all know each other), it comes up with their login name which (a) can be totally different and confusing as to who it is you've quoted and (b) could possibly be a confidential login name that people use for other purposes.

Can you change this so that the quote uses our screen name?
Fiona C

PS here's an example - I'll just quote Goesona Bit and you'll see what her login name is ...

Quoting: flowers
Hi THC administrators


... when it should really say "Quoting: Goesona Bit"


Jackie W
Fitness Guru
Posts: 1347

Post History
# Posted: 8 May 2008 15:12


Yes I agree with Fiona. It's very confusing. And in my case, I changed my name so only initial of surname showed, but my login name still shows my full surname.

It would have been better if, when we registered to use the website, it was made clear what would be displayed on the forums. Perhaps you have made this change now, but meanwhile us early (and faithful) users have no choice in what is being displayed...


Goesona Bit
The Master
Posts: 2558

Post History
# Posted: 8 May 2008 15:31


Don't you have a 'friend' Fiona at the THC who can help?

And an old one - do I need to know who's contact with who, or who's commented on suchandsuch's page on my home page?


Fiona C
The Master
Posts: 2639

Post History
# Posted: 8 May 2008 16:17


Quoting: flowers
on my home page

... so when are you going to release your details to your close friends on here? You know you don't actually exist anywhere apart from these topics?


Goesona Bit
The Master
Posts: 2558

Post History
# Posted: 8 May 2008 16:46


So Fiona, does that mean you don't know anyone at THC that can help us?


Fiona C
The Master
Posts: 2639

Post History
# Posted: 8 May 2008 23:30


Quoting: flowers
does that mean you don't know anyone at THC that can help us?

Actually I did mention the quote problem over a glass of sparkling mineral water a few weeks ago - will remind Emma about it


Goesona Bit
The Master
Posts: 2558

Post History
# Posted: 9 May 2008 07:26


.........and the fact that I can't see my data as far back as Jan - I need some evidence that my body is changing!!


Emmanuelle Marvy
TimesHealth Regular
Posts: 44

Post History
# Posted: 9 May 2008 10:51


Hi all,

All i can say is that we're aware of both issues and are trying to solve them as quickly as we can. Sorry for not bringing any good news...yet!
Em


Goesona Bit
The Master
Posts: 2558

Post History
# Posted: 9 May 2008 10:53


Em
Thanks, it's nice to know it's in hand.
Emm


Jackie W
Fitness Guru
Posts: 1347

Post History
# Posted: 9 May 2008 11:02


Thanks Em for that feedback. It's so frustrating when one posts details of things not working and hears nothing.... So just to know that you are aware of problem and working on it is appreciated

Incidentally, are you aware that Motivators Reports seem to have gone AWOL? They were working fine for me, but are no longer being sent. Once Tuesday has gone by, they are still on My Profile Page as to be sent with next week's report, but the date has shifted forward a week. This has been happening for about 3 weeks now.


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