Times Health Club Community / Website Support / Web site errors
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Phil Newman
TimesHealth Newbie
Posts: 2

Post History
# Posted: 5 Jan 2008 06:17


The system wont accept my location. I can select UK but entering "Churchdown" or "Gloucester" shows a striped blue activity block and then nothing.

Also trying to "Reply" to your welcome message to send you the comment above gives an "Object doesnt support....." error


Cathy M-R
TimesHealth Newbie
Posts: 2

Post History
# Posted: 5 Jan 2008 06:20


Hi there - I have the same problem. Also a question - where do I find what my ideal weight should be? Your "road-tester" mentions that you can do it in his article, but I can't find it............ Thanks for any help you can give!


A Mclean
TimesHealth Regular
Posts: 33

Post History
# Posted: 5 Jan 2008 06:26


Hi Phil...thanks for the feedback.

Location setup is being worked on by the tech team and will be live and running very soon. Sorry for the inconvenience.

Hi Cathy, I suggest posting something in the forums for your fellow Times Health Club members and I'm sure you'll get some helpful feedback. At the moment the Times Health Club doesn't make a recommendation on your 'ideal weight'.

Good Luck!


Phil Newman
TimesHealth Newbie
Posts: 2

Post History
# Posted: 5 Jan 2008 06:36


There are many places that show "ideal" weight tables. From personal experience I was once told my ideal weight and although I achieved it I looked like a beanpole. This site http://www.caloriecounting.co.uk/resources/charts/ ideal.htm
will give you some idea but I believe you will know when you feel comfortable with yourself.


Hilly Janes
TimesHealth Regular
Posts: 31

Post History
# Posted: 5 Jan 2008 07:25


Hello
There's no such thing as an ideal weight really, though you can work out what a healthy weight for your height is using a BMI calculator. We'll try and get one up and running on the site soon, in the meantime try http://www.nhlbisupport.com/bmi/
If you come out as overweight, then try again using a lower weight until you get a BMI below 24.9. That would then be your ideal max weight. The lowest healthy BMI is 18.5
Hilly Janes
The Times Body&Soul editor


Arthur Grudfuttle
TimesHealth Newbie
Posts: 14

Post History
# Posted: 5 Jan 2008 07:56


I seem to remember, wasn't there some controversy about whether BMI was an accurate indicator of healthy weight and height....?

Grudfuttle.


Alexandra Harkness
TimesHealth Newbie
Posts: 1

Post History
# Posted: 5 Jan 2008 08:02


I think people should focus more on body fat percentage. For example, if I was to tell you my friends weight and height, most people would assume she is fat, but actually she just has a large amount of muscle mass and is one of the slimmest, and healthiest people I know.


Arthur Grudfuttle
TimesHealth Newbie
Posts: 14

Post History
# Posted: 5 Jan 2008 08:05


So how does that work Alexandra? How does one work out body fat percentage?

Grudfuttle.


Bernadette Medany
TimesHealth Newbie
Posts: 7

Post History
# Posted: 5 Jan 2008 09:55


The trouble with BMI is that it doesn't take into account the fact that muscle is denser than fat - for example it indicates that most rugby players are obese!
It is also liable to distortion if you are a female with a large bust size. As a 5'0" female with a large chest, my BMI of 30+ would indicate obesity, yet my waist size is a 14 ... I count myself as overweight rather than obese, yet to achieve a BMI of less than 25 I'd have to lose 2 stone.
I think it's healthier to aim to drop a clothing size or two - and not to obsess about weight itself.


Roger Gaunt
TimesHealth Newbie
Posts: 7

Post History
# Posted: 5 Jan 2008 10:02


At the risk of straying back onto topic - Web site errors. My wife tried to log on, but it won't allow her to use the same e-mail address as mine. Surely we are not the only family where we have one address for us all? I won't share my bank account with her, but an e-mail account is easier to share.

Back off topic, Grudfuttle, there are machines (very like bathroom scales) that measure Body fat. I believe it shoots a tiny current up one leg and down the other, and measures resistance or something that indicates whether you are made of fat or water. But once again, treat it with care, nothing is absolute.


A Mclean
TimesHealth Regular
Posts: 33

Post History
# Posted: 5 Jan 2008 10:08


Hi Roger,

Your login shouldn't be your email address. If you check your email you should see the username and password in your welcome email. If not, you can request one using the 'Forgot Password' link under www.timeshealth.co.uk/login.

I hope that helps.


Roger Gaunt
TimesHealth Newbie
Posts: 7

Post History
# Posted: 5 Jan 2008 10:24


No, we used different usernames and passwords, but when registering it also asked for a contact e-mail address, which it then rejected. I can only assume that it was because I'd already put the same address as my contact info.

Incidentally, I assumed that my username would be the thing that shows against my posts here, not my real name. Not that I'm shy or anything.


A Mclean
TimesHealth Regular
Posts: 33

Post History
# Posted: 5 Jan 2008 10:25


Hi Roger - your username is actually 'argie' as per your unique Times Health Club URL: http://argie.timeshealth.co.uk/ - if you run into any trouble just try requesting a new password. Thanks.


looby lou
Fitness Guru
Posts: 304

Post History
# Posted: 5 Jan 2008 10:52


hi roger- must admit i assumed the same regarding user names. whilst i don't have anything to hide we are told to be careful about how much we divulge online and giving your full name and date of birth (if you have chosen to) might be a bit too much.

incidentally, not sure where times online is coming from but it's in a different time zone to london!!


sean atkinson
TimesHealth Newbie
Posts: 2

Post History
# Posted: 5 Jan 2008 11:17


hi one and all trying to get a photo out to put on web but its 1.9mb and will not transfer any suggestions (make em simple!!!) thanx


looby lou
Fitness Guru
Posts: 304

Post History
# Posted: 5 Jan 2008 11:34


hi sean

the first 2 i tried to upload didn't play at all, so just chose another and that went ok. same programme, same file, same everything. suggest you just try another one if you have it.


A Mclean
TimesHealth Regular
Posts: 33

Post History
# Posted: 5 Jan 2008 11:46


Hi Sean,

Sorry about your photo issue. Could you try uploading a slightly smaller (<1mb) file? We have our tech team working on a way to allow larger pics but in the meantime that should be a good solution.

Thanks for your patience.


Janet Chandler
TimesHealth Newbie
Posts: 14

Post History
# Posted: 5 Jan 2008 14:26


I believe the weighing machines in Boots stores will give you your BMI . I think it costs about 70p to use one.


Alison Thomas
TimesHealth Newbie
Posts: 3

Post History
# Posted: 5 Jan 2008 16:17


Yeah I was surprised to see my 'real' name come up on posts - luckily I fibbed about my location to compensate

I'd definately prefer to have my user name displayed.


KATE B
TimesHealth Newbie
Posts: 1

Post History
# Posted: 5 Jan 2008 16:53


Can I ask is "Body Bump" listed in the list of activities a misspelling of "Body Pump" or a genuine exercise?


jane aldous
TimesHealth Newbie
Posts: 1

Post History
# Posted: 5 Jan 2008 17:17


When I enter my activities or what I have eaten and press enter neither graph updates - what am I doing wrong?


Roger Gaunt
TimesHealth Newbie
Posts: 7

Post History
# Posted: 6 Jan 2008 07:35


Probably it needs more than one days data to draw a graph? Give it a couple of days and then see it the problem resolves itself


Debbie R
TimesHealth Regular
Posts: 45

Post History
# Posted: 6 Jan 2008 08:40


Any info on the username/real name display issue? I've seen a few people comment on it, but no feedback as to how to change the settings?

Also, when registering, the email checker decided that my main email (which has a full stop in my name, before the @ symbol) was invalid. I used another to get around it.


A Mclean
TimesHealth Regular
Posts: 33

Post History
# Posted: 6 Jan 2008 09:01


Hi Debbie,

You can change your name by going to the 'About Me' tab next to the tools and clicking 'Change Name and Starting Weight'. Hope that helps.


Debbie R
TimesHealth Regular
Posts: 45

Post History
# Posted: 6 Jan 2008 10:45


Many thanks for that hint.


Kate C
TimesHealth Newbie
Posts: 2

Post History
# Posted: 6 Jan 2008 17:59


My current/target weight appears not to be calculating properly, I enter my target weight at 10 stone 0 lb and it then resets to 24 stone. Also when i put in the original figures it appears to be adding rather than subtracting telling me I have 12 stone odd to put on rather than the 20lbs I want to lose. I wish it was this was round!


A Mclean
TimesHealth Regular
Posts: 33

Post History
# Posted: 6 Jan 2008 18:13


Hi Kate sounds like a weird error. Could you try changing your preferences in the About Me to show your weight in pounds then set your weight and then convert back into Stone? Also, you could try adjusting your starting weight on that page. Hope that helps.


Kate C
TimesHealth Newbie
Posts: 2

Post History
# Posted: 6 Jan 2008 20:12


Hi there,
nope, no luck unfortunately. Tried changing into different units etc, gone into both options. It still resolutely tells me I need to gain 12 stone. What's a girl to do? Now where's that pint of ben and jerrys, computer says so....


A Mclean
TimesHealth Regular
Posts: 33

Post History
# Posted: 6 Jan 2008 20:22


Hi Kate - you should be sorted now! Good luck!


Phil Christopher
TimesHealth Newbie
Posts: 6

Post History
# Posted: 6 Jan 2008 23:17


Does anyone understand the graphs? If so, please explain.


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